HelpLama is a online specialist chat service provider, offering businesses the opportunity to utilise experienced product/ service consumers as chat hosts.
Helplama makes sure customers get expert advice when they are confused about anything. This empowers brands and helps customers whilst making an online purchase. They have helped over a 100 businesses achieve a steep growth in sales and customer experience.
The company work with the main chat plugins; Zopim, Livechat, Olark and Intercom and support the majority of online e-commerce platforms
HelpLama were in need of a customer-facing global site, offering the details of the service they provide, whilst offering a simplistic means of getting in touch.
Our design of the website was simplistic, yet elegant. Information was offered as a one-page format permitting users to navigate the site and find information with ease, by way of reducing user bounce rates from the site.
A full-screen landing area with animated text was implemented to represent their respective specialists fields, alongside a focus on a slick UI step-by-step business process area for customers to easily understand the business model.